DBS Bank has served generations of customers in Singapore, who have made them Asia's Safest, Asia's Best. During my tenure as Creative Director at The Imagination Group, I had the opportunity to work closely with DBS' Innovation team to create a tool to facilitate data collection. Given the restrictions of what can be shared publicly, I can only walk you through this project in person. Get in touch for more information.
An in-house digital solution to efficiently capture SMEs customer data during on-site visits.
The data capture process cut down to 50% of the original time spent during on-site visits. By helping DBS staff to process information faster, we could connect DBS' Data Scientists to the reality of their customers in more accurate and meaningful ways, that would lead to better decision making on the spot, using complex algorithms to determine the best way forward.
Client: DBS Bank Agency: The Imagination Group @ Shanghai Role: Product Design Lead, Digital Creative Director